Return Policy

No Returns, No Refunds, No Exchanges – All Sales Are Final

At MyPetstee, we take pride in the quality and custom design of our t-shirts, and we want you to be fully satisfied with your purchase. However, due to the nature of our business and our partnership with a third-party printing and fulfillment service, we have a strict No Returns, No Refunds, and No Exchanges policy.

By placing an order with us, you agree to the following:

  1. All Sales Are Final
    Once an order is placed, it is final, and we cannot accept returns or exchanges under any circumstances. Please carefully review your order, including size and design, before completing your purchase.

  2. No Returns or Exchanges
    Due to the custom nature of the products, we cannot accept returns or exchanges, except in cases of defective or damaged items. In the rare event that your item arrives damaged or incorrect, please contact us within [insert number of days, e.g., 7 days] of receiving your order, and we will work with our fulfillment partner, Printful, to address the issue according to their return policy.

  3. No Refunds
    We do not offer refunds on any purchases, including for damaged or defective items. If you believe there is a defect in the product, please contact us as soon as possible for assistance. Refunds will only be processed in accordance with Printful’s return policy, and any applicable refund will be issued by them, not MyPetstee.

  4. Custom Orders
    If your order includes custom designs or personalization, you acknowledge that it is non-returnable and non-refundable, as these products are made specifically for you.

  5. Sizing and Product Description
    Please note that we provide sizing charts and product descriptions to help you make an informed purchase. However, we are not responsible for incorrect size selection or changes in design preferences once an order has been placed.

How to Report Damaged or Defective Items:

  • If your item arrives damaged or does not meet the description, please reach out to us within 30 days of receiving your order.
  • You will be required to provide photos of the damaged or incorrect item.
  • We will then work with Printful to resolve the issue in accordance with their policy.
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